Text Messages

The vast majority (~91%) of your patients have cell phones. Reach your patients where they already are with personalized text messages.

Unparalleled Effectiveness

With a 30% response rate, Lifeline text messages are the best way to reach patients who have yet to start treatment.

Two-Way Texting

Communicate back and forth with your patients through text messages…in your email inbox. Our proprietary software lets you do some pretty cool stuff.

Unlimited Messages

Texting thread getting a little long? No worries! Send to your heart’s content with no extra charges or fees.


Three obstacles stand in the way of email success. First – Getting the email opened. Second – Having the email read. Third – Soliciting a response. Lifeline emails are meticulously crafted to easily hurdle all three obstacles.


Nothing turns people off to emails more than a salesy appearance. We send emails to patients from you with subject lines you’d actually write.


You have seven seconds to capture someone’s attention. Don’t waste them. We keep our emails short, sweet, and to the point.


No one responds to auto-generated emails. Ours don’t look it, but they are. We won’t tell if you don’t.

Call Prompts

Typically what we see is once per month or per quarter you’ll print off a list of Pending patients to call. It takes hours, it’s ineffective, and no one likes to do it. Lifeline handles the organization and prompts you to call patients when it’s right for them, dripping only a few call prompts per day to you.

Relevant Timing

Each patient is on an individual follow-up track with predetermined contact points. We’ll prompt you when it’s time to call.

Call Script

Stop being lost as to what to say when a patient answers. Each email includes a script to walk you through the call.

Call Outcomes

Know if calls are happening. After completing the call simply click one of the four call outcomes. We’ll report these outcomes in the activity report.

Direct Mail

Got fatigued tongues and papercut fingers? We’ll fix that. Our third-party fulfillment center will handle everything from printing, to licking, to post office delivery. Plus, we pass our high-volume discounts on to you so the option of outsourcing is cheaper than ever.

Our fulfillment partner prints the letter.
Then places it in an envelope, stamps, addresses, and seals.
They drive it to the post office.
And make sure it’s delivered to your patients.

Plus many more…


Bird-eye view. Confirm/Postpone/Remove. Patient communication history.

Unsubscribe Notifications

Patient unsubscribed from Lifeline? We’ll let you know.

Postpone Notes

Not ready to follow up with a patient? Click Postpone and type notes to help you remember why you did it.

Results Reports

ROI you can trust. Monthly reports detail how many patients scheduled and who they were.

Activity Reports

Better accountability. Regular statistics and data on Lifeline’s operations

No Logins

Your email is your authentication. We are based out of your email inbox so you don’t need a separate login.

Multiple TC Support

Follow-up from the Treatment Coordinator the patient knows.


HIPAA compliant. Bank-level encryption. We take PHI seriously.

Effective Content

Lifeline content is tested and tweaked for maximum effectiveness. You get the best, highest-quality content available.

Have a feature request? Email us at